Secretaries and Administrations Course
The performance of Secretaries and Administrators within an Organisation is a signpost to the competence of that organisation and the level of communication which is key to its success. This is true of both Religious and secular Organisations.
Secretaries who possess strong communication skills, are perceptive, and flexible with good people acumens and organizational skills are in great demands and are assets to any Organization.
Learning Outcomes
To understand and practice the key skills and competences essential for their role;
Define the different administrative tasks and their contribution to the effectiveness of the organisation and their immediate boss performance;
Understand the importance of their role within the organisation in the area of communication with seniors’ leaders. Those they lead and the congregation at large;
Assist with the development of the organization’ communication strategy;
Demonstrate new writing skills as they relate to writing minute and proposals;
Understand the importance of ethics in the workplace and the practice of keeping confidence;
Develop good communication skills and be able to overcome barriers to communication
Admissions Criteria
This course is designed for
Secretaries & Administrators who wish to further develop their skills, and improve their performance;
Those who are seeking promotion;
Those who wish to acquire knowledge and new skills;
Those who have no experience in Secretarial or Administrative work but has aspiration for the role;
Supervisors and team Administrators
Those who have had no formal training in office work and the basics of people management.
When
17th October 2021
Programme Outline
General introduction to the course/Roles exploration
Essential skills and responsibilities e.g; communicating to influence, IT programmers, media , writing skills , sentences construction, punctuation, grammar checks etc.
Minutes, purpose, styles, types, contents, legal issues and confidentiality, storage and retrieval
Agenda; purpose, contents, preparation & distribution
Introduction to report writing; types of reports, presentation skills
Finance for non-finance managers/officers
Accountability & responsibilities; to pastor & pastoral team, to congregants, to other secretaries, confidentially & professionalism, attendance at relevant meetings
Organisation skills; filing and archiving electronically and manually, mastering time management, organising the working day, organising and preparing for meetings and interviews
Introduction to relevant HR regulations and essential policies
Introduction to church governance, ethical issues
Draft job description and evaluation
